Features

All the benefits of a “build-your-own” online reward program, without the “build” part

RewardTrax online reward programs run on an on-demand, Software as a Service (SaaS) technology platform that’s both economical and versatile. The platform features a flexible, modular architecture that can be quickly customized, creating an incentive solution that’s optimized to meet the specific needs and objectives of your program and organization.

RewardTrax reward programs:

  • Scale to accommodate any size participant audience
  • Support multiple and varied business objectives
  • Securely store program and participant data
  • Are global-ready
  • Set up quickly — within 2-4 weeks

An Engaging Participant Experience

In RewardTrax reward programs, participants earn and accumulate points as a reward currency. Points are awarded for desired behaviors — such as meeting sales targets, making purchases or going “above and beyond the call of duty” on the job. The points can be redeemed for a wide range of rewards offered through a secure, custom-branded Website.

The program Website also serves as the online “home-base” for your program participants. After logging in to their secure, individual user account, each participant can:

  • Get news and updates on the program, your products/company
  • View promotions and program rules for earning points
  • Check on their progress towards goals
  • Review their point award and reward redemption history
  • Take training and quizzes to earn points
  • Submit reward-related documentation
  • Check point balances
  • Browse and select rewards, 24/7

Powerful, Accessible Program Administration

With RewardTrax, all aspects of program activity can be managed via an easy-to-use Web-based administration portal. Secure, permission-based access can be assigned to program administrators on an individual basis, allowing them to:

  • Enroll and award participants
  • Manage participant data
  • Report and monitor program activity, budgets and performance
  • Create and manage promotions
  • Create and execute program communications
  • Add surveys, company training, and additional ways to earn points
  • And more!

Rewards and Reward Fulfillment

Research and experience shows us that non-cash rewards are better motivators than cash incentives. However, for participants to be engaged and inspired, incentive rewards must be meaningful to them — and the goals to earn them must be realistic. Given that everyone has their own preferences and interests, how can one online reward program offer rewards that are meaningful and motivating to all?

RewardTrax removes the guesswork by offering the most extensive and compelling selection of rewards in the incentive industry. With tens of millions of reward choices, there’s something to interest and motivate everyone. Rewards available include:

  • Top quality, brand-name merchandise
  • Travel options including cruises, airline tickets, hotel stays, and resort packages
  • Live event tickets (including tickets to sold-out shows!)
  • Personal shopping for top point earners (Uniquely Yours) — our “make your wish” offering

What makes RewardTrax rewards different?

Unlike the traditional warehouse-based fulfillment model, RewardTrax rewards are sourced through a world-wide network of strategic, online fulfillment partners. This approach gives you numerous advantages:

  • The widest and deepest offering of online reward options — updated constantly
  • No need for costly, dated print catalogs
  • Faster shipping directly from the source — typically 7-10 days
  • Global reward fulfillment capabilities
  • Real-time information on reward inventory and availability
  • Up-to-the minute point “pricing” that includes vendor sales and discounts
  • Points have more buying power (as much as 25% more) compared to warehoused fulfillment
  • Real-time hotel reservation booking tools
  • Our network of fulfillment partners means we will have all the latest must-have devices and gadgets

Program Communication Tools

Your online reward program will be lifeless and ineffective unless you communicate regularly with your participants, keeping them excited about the opportunities and possibilities. A well designed communication plan will generate awareness and participation at launch, keep the momentum going long term, and ensure program performance stays properly aligned with organizational goals and objectives. It also gives you an opportunity to cross-promote your company’s products and services to participants via the program Website.

RewardTrax includes a mix of managed and automated (event triggered) program communication features that help you keep engagement and participation high. These include:

  • Audience-targeted Web site messages and content:
  • Targeted and personalized HTML blast email capabilities:
  • Triggered emails: Enrollment confirmation, points awarded, order status, goal progress, etc.
  • Individual goal tracking/wish lists
  • Education/Training (Quizzes and Surveys): Deliver company or product training via the RewardTrax site and give participants points for completion.

To request a Live Demo or discuss how reward programs can enhance your business results, fill in the form above or call (866) 833-5502.